Contact information

Lumitica is an online retailer of premium hair accessories and aesthetic beauty tools, based in New York, USA.

For all customer inquiries, please reach us at:

General questions: info@lumitica.com
Order support: support@lumitica.com

We respond Monday through Friday, 9:00 AM to 5:00 PM Eastern Time, typically within 24 to 48 hours.

Please include your order number when contacting us about a specific purchase. For questions covered in our policies, please review our Refund Policy, Shipping Policy, and Disclaimers pages.